CONTACT KOBA HQ

Connect with the Koba HQ engineering team.

Have questions about deploying Koba Tap NFC review cards, monitoring telemetry in Koba Command, or scoping custom operational software? We provide automated diagnostic tools for immediate insights and direct access to our engineering team.

DIRECT EMAIL
hello@kobahq.com
LOCATION
Los Angeles, California
INQUIRY SCOPE
Hardware, Telemetry & Custom Software
RESPONSE TIME
Within one business day

Direct engineering communications channel.

Choose between our diagnostic tools and direct inquiry.

If you want to evaluate your business's current public standing, our automated diagnostics provide immediate data:

  • Google Map Pack Standing: Run our profile diagnostic to inspect category matching, address consistency, and review velocity across Google Maps.
  • Website Speed & Mobile Performance: Run our site diagnostic to audit Core Web Vitals, mobile load times, and conversion barriers.

If your inquiry involves custom engineering, bulk card hardware, technical support, or partnership discussions, connect directly with our engineering staff below.

When to contact our team directly.

Enterprise and multi-location Koba Tap cards.

If your company operates multiple service locations, regional branches, or a fleet of service vehicles, we provide custom NTAG213 batch encoding, volume production, and unified routing management. Learn more about our counter cards on the Koba Tap service page.

Custom business software and systems scoping.

If your operations have outgrown spreadsheets, lost email inboxes, and manual text messages, we engineer dedicated web portals, field estimators, and job tracking tools. Explore our approach on the Koba Systems page.

Diagnostic assistance, hardware support, or partnerships.

If an automated check could not locate your listing, or if you are inquiring about commercial partnerships, hardware integrations, or media inquiries, our team will review your details directly.

Direct email inquiry.

For all direct inquiries, email our team at hello@kobahq.com. Please include your company name, location, and a brief description of what you need assistance with.

Every message is routed directly to our engineering and operations personnel in Los Angeles. We do not use outsourced call centers or automated deflection bots. A qualified team member will review your note and respond with clear, actionable technical guidance.

Frequently asked questions.

What is the fastest way to request help with an active Koba Tap card?

Email our team directly at hello@kobahq.com with your business name and card route code. A member of our operations team will inspect your routing status, verify tap telemetry, and update your destination if needed.

Can I request custom software engineering for my service company?

Yes. Send an overview of your operational bottleneck to hello@kobahq.com. We schedule a direct technical consultation to review your existing workflow and deliver a fixed-scope architectural proposal.

How do I run a diagnostic check if my business is not listed on Google?

If your Google Business Profile is newly created or unverified, contact our team with your business name and address. We will verify your map status and help establish consistent directory records.

How quickly does the Koba team respond to direct inquiries?

Direct messages sent to hello@kobahq.com are monitored during business hours by our engineering and operations staff in Los Angeles, California. Most technical inquiries receive a direct response within one business day.

Ready to inspect your local visibility?

Start with our automated profile diagnostic or review our full ecosystem of services and custom systems.